Golden Mango User Agreement

中文版 (Chinese)

Last Updated: August 4, 2026

Effective Date: August 4, 2026

Introduction

Welcome to Golden Mango (「金芒果」)!

This User Agreement (also referred to as “Terms of Service,” the “Agreement”) is entered into between you and Shanghai Golden Mango Technology Co., Ltd. (Registered address: No. 1999 North Xing Highway, Sanxing Town, Chongming District, Shanghai, China (centralized registration address); Contact: mongram.app@gmail.com, “we,” “us,” or “our”) regarding your download, installation, registration, login, and use of the Golden Mango mobile apps (Android / iOS) and related services (the “Service”).

Please read this Agreement carefully before using the Service. Important points are shown in bold. By tapping Agree, downloading, installing, registering, logging in, or otherwise using the Service, you acknowledge that you have read and agree to be bound by this Agreement. If you do not agree, do not use the Service.

This Agreement is intended for app store listings and user consent, and together with our Privacy Policy and Community Guidelines forms the complete terms governing your use of the Service.

1. Acceptance and Changes

  1. You confirm that when you start using the Service you have the civil capacity required under the laws of the People’s Republic of China for your acts. If you lack such capacity, please read this Agreement with your guardian and use the Service only with guardian consent.
  2. We may revise this Agreement due to legal changes, product updates, or operational needs, and will publish the updated version with a revised date. Unless otherwise required by law, changes take effect upon publication. Continued use means you accept the updated Agreement; if you disagree, stop using the Service and delete your account.
  3. If a feature-specific rule conflicts with this Agreement, the specific rule prevails; matters not covered by specific rules remain governed by this Agreement.

2. Description of Service

Golden Mango is a messaging and collaboration mobile application. We may provide features including but not limited to (subject to what the product actually offers):

We may adjust, suspend, or discontinue features and will try to notify you in advance when reasonable. Interruptions due to maintenance, force majeure, or third-party failures will be restored within a reasonable scope; we do not assume liability beyond what applicable law requires.

3. Accounts, Security, and Deletion

3.1 Registration and Use

  1. You may register or sign in with a phone number, email, username/password, or an authorized third-party account (e.g., Google / Apple). Provide accurate information and update it when it changes.
  2. A natural person should register and use only a reasonable number of accounts. Malicious bulk registration, trading or renting accounts, or impersonation is prohibited.
  3. Keep your credentials, verification codes, and device secure. Losses from your failure to safeguard them or from authorizing others to use your account are your responsibility, except as otherwise provided by law.
  4. If you discover unauthorized use or a security issue, notify us immediately at mongram.app@gmail.com or via in-app support.

3.2 Account Deletion

You may delete your account in the app via Me → Account Setup → Delete Account. After deletion, we will delete or anonymize your personal information as required by law and our Privacy Policy, except where retention is legally required. You will no longer be able to use services or unused benefits under that account (if any).

4. User Conduct

You agree to use the Service lawfully and not to engage in or assist others in:

  1. Violating laws, endangering national security or social stability, or publishing illegal content;
  2. Infringing intellectual property, portrait, privacy, reputation, or other rights of others;
  3. Publishing or spreading pornographic, violent, gambling/fraud, hate, discriminatory, or harassing content;
  4. Sending spam, phishing links, malware, or otherwise harming network security;
  5. Unauthorized access, interference, reverse engineering of the Service, or abusive automation (bots, scrapers);
  6. Impersonation, false advertising, fraud, pyramid schemes, or other illegal business;
  7. Any other conduct violating our Community Guidelines or public order and good morals.

If you violate this section or the Community Guidelines, we may delete content, restrict features, suspend or permanently ban accounts, report to authorities, and reserve all legal remedies.

5. Content and Intellectual Property

  1. Your content: You (or the original rights holder) retain rights in content you post or transmit. You grant us a worldwide, non-exclusive, sublicensable license to store, transmit, display, sync, and process such content solely as needed to provide, operate, and improve the Service.
  2. Your warranties: You warrant you have the rights or authorization to post the content and that it complies with law and this Agreement. You are solely responsible for disputes arising from your content.
  3. Our IP: Software, UI, trademarks, documentation, and technical designs of the App belong to us or our licensors. Without written permission you may not copy, modify, reverse engineer, decompile, rent, sell, or otherwise infringe those rights.

6. Privacy

We take personal information protection seriously. How we collect, use, store, share, and protect personal information, and your rights, are described in our Privacy Policy. Using the Service means you have read and understand that policy. Messages may be stored on our servers for multi-device sync and are not end-to-end encrypted in the Signal/WhatsApp sense.

7. Third-Party Services and Paid Features

  1. The Service may integrate or link to third-party services (push, real-time media, third-party login, etc.). Those providers are responsible for their services under their own terms and privacy policies. Except as required by law, we do not give extra warranties regarding third-party availability or legality.
  2. If we offer paid subscriptions or add-ons, pricing, billing cycles, and refunds follow in-app disclosures and applicable app store rules. Fees are generally non-refundable except where required by law or store policy.

8. Changes, Suspension, and Termination

  1. By you: You may stop using the Service and delete your account at any time.
  2. By us: We may suspend, restrict, or terminate the Service if you violate this Agreement, Community Guidelines, or law; if there is a security or legal risk; if required by regulators or courts; or if we discontinue the App (with advance notice where reasonably possible).
  3. Upon termination your right to use the Service ends immediately; we will handle data as required by law and the Privacy Policy.

9. Disclaimers and Limitation of Liability

  1. The Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim warranties of uninterrupted, error-free, or fitness-for-purpose operation.
  2. We are not liable, to the extent permitted by law, for interruptions, data loss, or damages caused by force majeure, network/device failures, third-party outages, your own acts, or third-party infringement; where we are legally at fault, we will assume liability as required by law.
  3. To the maximum extent permitted by law, we are not liable for indirect, incidental, punitive, or consequential damages arising from use of or inability to use the Service, except as otherwise required by law.

10. Minors

The product is intended primarily for adults. If you are under 18, you may use the Service only under guardian supervision and after reading and agreeing to this Agreement and the Privacy Policy with guardian consent. Guardians should fulfill their duties. Users under 14 require guardian consent. Minors should comply with China’s National Convention on Network Civilization for Youth and use the internet responsibly. See also the minors section of the Privacy Policy.

11. Governing Law and Dispute Resolution

  1. The formation, validity, interpretation, performance, and dispute resolution of this Agreement are governed by the laws of the People’s Republic of China (excluding conflict-of-law rules).
  2. Disputes shall first be resolved through friendly negotiation; if negotiation fails, either party may bring a lawsuit before a competent people’s court at the domicile of Shanghai Golden Mango Technology Co., Ltd.

12. Miscellaneous

  1. If any provision is held invalid or unenforceable, the remaining provisions remain in effect.
  2. Failure to enforce any right under this Agreement does not constitute a waiver of that right.
  3. Headings are for convenience only and do not affect interpretation.

13. Contact Us

We will reply within 15 business days.

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